Formavol Privacy Policy

Last Updated: September 10, 2025

At Gemware LLC, developers of the Formavol mobile app, we are committed to protecting the privacy of our users. This policy describes how we collect, use, and protect your personal information when you use the app, which is designed for the training and development of volleyball professionals through courses, webinars, and workshops.

Information We Collect

The Formavol app by Gemware LLC provides its services through its own platform. Therefore, we collect the following information for its proper functioning:

• Account Information:

  Registration data: When you create an account in the app, we collect your first name, last name, email address, and username.

• Usage and Content Information:

  Academic Progress: We collect data about your activity in the courses, including progress in lessons, grades obtained, forum participation, and interactions with educational content.

  Preferences: Information about the courses, webinars, and workshops you enroll in.

• Device Information:

  Technical device data, such as the model, operating system, IP address, and unique identifiers, to ensure compatibility and optimize app performance.

How We Use Your Information

We use the collected information for the following purposes:

• To Provide and Maintain the Service: To allow you to access the platform, enroll in courses, and manage your user profile.
• To Personalize Your Experience: To show you relevant content and track your academic progress.
• Communication: To send you notifications, announcements, and updates related to the courses, your account, or the app's policies.
• Service Improvement: To analyze app usage and improve functionality, content, and the user experience.

Third-Party Disclosure

We do not sell, rent, or disclose your personal information to unaffiliated third parties, except in the following circumstances:

• Service Providers: We share necessary information with service providers who help us operate the app. These providers are obligated to protect your information and use it only for the purposes for which it was provided.
• Legal Requirements: We may disclose your information if we believe in good faith that it is necessary to comply with a legal obligation or to protect the rights, property, or safety of Gemware LLC, our users, or the public.

Data Security

We have implemented technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, you should be aware that no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have rights over your personal information, including the right to:

• Access and Rectify: Request access to your personal information and correct any inaccurate data.
• Delete: Request the deletion of your personal information from our systems.
• Object to Processing: Object to the processing of your information under certain circumstances.

To exercise any of these rights, please contact us using the contact information provided below.

Changes to this Privacy Policy

We may update our Privacy Policy occasionally. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

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